Suede AI Customer Research Skills The loudest complaint is not the roadmap. Rank them.
Themes get ranked by frequency times intensity, so the customer who shouted once does not outrank the twenty who mentioned the same thing quietly. Two modes: synthesize the interviews, transcripts, and tickets you already own, or go mine the reviews and forums where the segment talks when you are not in the room. Out come a quote bank, the jobs, and personas with evidence attached.
View skill folder Install options
When to reach for it
The user wants to run or analyse customer research, mine reviews and forums, or build evidence-backed personas.
What's inside
- Before Starting
- Two Modes of Research
- Mode 1: Analyzing Existing Research Assets
- Mode 2: Digital Watering Hole Research
- Top Themes (ranked by frequency × intensity)
- Persona Generation
- [Persona Name]: [Role/Title]
- Deliverable Formats
- Questions to Ask Before Proceeding
- Related Skills
Example prompt
Use $suede-customer-research on [target]. The user wants to run or analyse customer research, mine reviews and forums, or build evidence-backed personas. Work through interview design, transcript and ticket synthesis, review mining, and turning raw input into personas and jobs, ground every recommendation in evidence the user can check, and return the decisions, the reasoning, and what to measure next.Reference material
Loaded on demand, not up front:
License
This Suede AI skill includes MIT-licensed source material. The copyright and license notice is in NOTICE.md.
Related skills
- Suede AI Competitor Profiling Skills: Competitor profiling from public sources, current URLs only, with every capture filed so any line can be re-checked. Covers positioning and pricing.
- Suede AI Copy Skills: Conversion copy for landing sections, email, microcopy, buttons, headlines and CTAs, with one pass per surface and a score on every piece.
- Suede AI Product Marketing Skills: Product marketing record of positioning, ICP, objections, customer language, proof and goals that campaign, email, ads and content skills read from.
- Suede AI Content Strategy Skills: Content strategy that sets pillars and priority topics, then marks every existing asset keep, refresh, consolidate or kill against dated evidence.
- Suede AI Answer Engine Optimization Skills: AI SEO that restructures content into citable units for ChatGPT, Perplexity, Google AI Overviews, Claude, Gemini and Copilot, and checks AI crawler access.
Install this skill
It ships inside the Suede AI Skills pack, so one install brings the whole pack and this skill with it. Claude Code takes two commands the first time and one after that; Codex installs the same pack natively.
$ /plugin marketplace add JasonColapietro/suede-creator-skills $ /plugin install suede-skills@suede
$ codex plugin add suede-skills@suede-codex
Cursor, Copilot, and Windsurf install through the skills CLI. Every path is on the install page, and every folder is readable first on GitHub.