/suede-customer-research · Marketing & growth

Find out what customers actually think.

Find out what customers actually think: interview design, transcript and ticket synthesis, review mining, and turning raw input into personas and jobs.

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When to reach for it

The user wants to run or analyse customer research, mine reviews and forums, or build evidence-backed personas.

What's inside

Before Starting
Two Modes of Research
Mode 1: Analyzing Existing Research Assets
Mode 2: Digital Watering Hole Research
Top Themes (ranked by frequency × intensity)
Persona Generation
[Persona Name] — [Role/Title]
Deliverable Formats
Questions to Ask Before Proceeding
Related Skills

Example prompt

codex / claude code

Use $suede-customer-research on [target]. The user wants to run or analyse customer research, mine reviews and forums, or build evidence-backed personas. Work through interview design, transcript and ticket synthesis, review mining, and turning raw input into personas and jobs, ground every recommendation in evidence the user can check, and return the decisions, the reasoning, and what to measure next.

Reference material

Loaded on demand, not up front:

source-guides.md

Credit

This Suede skill includes licensed source material. Attribution and licence terms remain in NOTICE.md.