churn-prevention agent skill by coreyhaines31
Reduces churn by building cancellation flows, save offers, failed payment recovery, and other retention strategies.
At a glance
| Publisher | coreyhaines31 |
|---|---|
| Repository | coreyhaines31/marketingskills (49 listed skills) |
| Category | Marketing and SEO |
| License | MIT |
| Last commit | October 15, 2026 (repository) |
| SKILL.md | 427 lines, 2,889 words |
| Bundled files | 4 files, including references |
| Quality score | 88/100 · B Passes all seven graded checks |
| Security scan | Not scanned |
| README badge | Get the badges for this listing |
Before you install
Read from the skill's files at the directory's October 19, 2026 snapshot: what ships with it, what its code reads, and the terms it is published under.
- Bundled scripts: none.
- License: MIT, an open-source or open-content license.
Install churn-prevention
The skills CLI works with Claude Code, Codex, Cursor and other agents; the other routes copy the folder by hand.
npx skills add https://github.com/coreyhaines31/marketingskills/tree/main/skills/churn-preventiontmp="$(mktemp -d)"
git clone --depth 1 https://github.com/coreyhaines31/marketingskills.git "$tmp/repo"
mkdir -p .claude/skills
cp -R "$tmp/repo/"skills/churn-prevention .claude/skills/
rm -rf "$tmp"python3 ~/.codex/skills/.system/skill-installer/scripts/install-skill-from-github.py \
--repo coreyhaines31/marketingskills \
--path skills/churn-preventioncoreyhaines31/marketingskills is third-party code. Read SKILL.md and any bundled scripts before you install it.
How the author describes it
When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when the user mentions 'churn,' 'cancel flow,' 'offboarding,' 'save offer,' 'dunning,' 'failed payment recovery,' 'win-back,' 'retention,' 'exit survey,' 'pause subscription,' 'involuntary churn,' 'people keep canceling,' 'churn rate is too high,' 'how do I keep users,' or 'customers are leaving.' Use this whenever someone is losing subscribers or wants to build systems to prevent it. For post-cancel win-back email sequences, see emails. For in-app upgrade paywalls, see paywalls.
From the description field of SKILL.md. Agents read this line to decide when to load the skill.
Sections in SKILL.md
- Before Starting
- 1. Current Churn Situation
- 2. Billing & Platform
- 3. Product & Usage Data
- 4. Constraints
- How This Skill Works
- Cancel Flow Design
- The Cancel Flow Structure
- Exit Survey Design
- Dynamic Save Offers
- Save Offer Types
- Cancel Flow UI Patterns
- Churn Prediction & Proactive Retention
- Risk Signals
- Health Score Model
- Proactive Interventions
Files in the skill folder
SKILL.mdevals/evals.jsonreferences/cancel-flow-patterns.mdreferences/dunning-playbook.md
Suede Skill Check: 88/100 · B
Report snapshot · · graded-v2
The rubric totals 100 points; published scores are capped at 99. Security scan: not scanned.
Source revision: 365b412152b9. Report version 624adff136e1. Badge URLs follow the latest listing; save the report to keep this version.
Download report · Request a fresh review
What to review next
- Boundary clause: 0 of 4 points. 4 when the description says when not to use the skill (“Not for …”, “Do not use …”, “Use … instead”).
- Description length: 3 of 5 points. 5 for 150–600 characters; 3 for 100–900; 1 for 50–1,024.
- Bundled scripts: 0 of 2 points. 2 when the skill folder ships a scripts/ folder.
Add declarations and bundled files when they describe the skill’s actual needs. Update the source, then request a fresh review with the changed commit or PR.
churn-prevention passes the required frontmatter check and all seven graded checks, which cover the SKILL.md format, a declared license and a commit in the last year. Those checks earn 56 of the score’s points; the rest come from description quality, instruction depth, bundled files, maintenance and curated-list citations. How the score works.
See the checks and points
| Check | Result |
|---|---|
| Frontmatter parses and declares a name and a description | Pass |
| Name uses lowercase letters, digits and hyphens, 64 characters or fewer | Pass |
| Name matches the skill's folder name | Pass |
| Description is between 50 and 1,024 characters | Pass |
| Description says when an agent should use the skill | Pass |
| SKILL.md body is 500 lines or fewer | Pass |
| A license is declared in the frontmatter or the repository | Pass |
| Repository has a commit in the last 12 months | Pass |
| Score component | Points |
|---|---|
| Structural checks | 56 of 56 |
| Description length | 3 of 5 |
| Boundary clause | 0 of 4 |
| Example request | 3 of 3 |
| Instruction depth | 7 of 7 |
| Reference files | 3 of 3 |
| Bundled scripts | 0 of 2 |
| Recent maintenance | 9 of 9 |
| Curated-list citations | 7 of 7 |
| Tool permissions declared | 0 of 2 |
| Compatibility declared | 0 of 2 |
Two badges for churn-prevention
Choose the numeric badge, the letter badge, or both. Each links to this skill’s Suede listing; either valid linked badge can qualify for the feature offer.
[](https://skills.suedeai.ai/directory/coreyhaines31/marketingskills/churn-prevention/)
[](https://skills.suedeai.ai/directory/coreyhaines31/marketingskills/churn-prevention/)<a href="https://skills.suedeai.ai/directory/coreyhaines31/marketingskills/churn-prevention/"><img src="https://skills.suedeai.ai/directory/coreyhaines31/marketingskills/churn-prevention/score.svg" alt="Suede Skill Check: 88/100" width="160" height="175"></a>
<a href="https://skills.suedeai.ai/directory/coreyhaines31/marketingskills/churn-prevention/"><img src="https://skills.suedeai.ai/directory/coreyhaines31/marketingskills/churn-prevention/badge.svg" alt="Suede Skill Check: Grade B" width="160" height="175"></a>Suede Certified on the shield refers to this published structural quality check. Security scan: not scanned. Read the methodology.
Limited-time feature offer: display either the numeric or letter badge in your repository or skill README (both also qualify), then request badge verification. Eligible skills scoring 80–99 can receive a featured placement after Suede verifies at least one valid badge linked to the skill’s listing. Suede has not announced an end date.
Where this skill is cited
coreyhaines31/marketingskills appears in 4 curated lists: BehiSecc/awesome-claude-skills, VoltAgent/awesome-agent-skills, heilcheng/awesome-agent-skills, karanb192/awesome-claude-skills.