$448.31 argued back so far, including a $372.69 refund Amazon had already denied once, granted after the return window closed. The skill reads your order history and your Amazon-billed subscriptions for restocking fees, short refunds, and charges you stopped noticing, builds the case, and drives the live chat. It touches nothing without your per-item say-so, and it never promises a recovery.
"is Amazon still holding money on me"->/amazon-returns-recoveryAsk in plain words. The router reads the request and loads this lane; MCP agents find it with list_suede_skills.
claude code · sample session
$ /amazon-returns-recovery audit my accountrestocking fee found: $44.99 · return from 3 weeks agolive chat opened · case argued · fee waived$448.31 RECOVERED · ONE SITTINGdocumented in the skill folder
Phase 1a discovery is read-only: sweeps your-orders/search by category keyword (restocking fees concentrate on higher-value electronics), supplements with your-returns for recent activity, and expands each completed return's itemized refund breakdown to spot deducted fees.
Phase 1b audits recurring digital subscriptions billed through the same account: Prime Video Channels (Britbox, Starz, AMC+, Paramount+, and more all bill this way), Audible membership, Kindle Unlimited, and Prime itself; flagging ones that look forgotten or unused.
Phase 2 stops and reports: item/order/fee details for returns, and name/price/billing cadence for subscriptions; the account owner picks which to pursue and what outcome they want. Some fees and subscriptions are legitimate, and the skill says so when one looks earned or intentional.
Phase 3 drives Amazon's live chat one item at a time, using a validated click-path through the contact hub, the bot qualifying questions, and escalation to a human associate; for fee waivers, refunds, or a subscription's last-charge refund. Straight cancellations are steered to the subscription's own settings page first, since no negotiation is needed for those.
Documents the popup-window gotcha: Amazon's chat opens via window.open() in a window Claude in Chrome cannot track; the reference includes the one-line JS patch that keeps the chat in the tracked tab.
Ground rules baked in: state only true facts, never invent prior contact or return/cancellation reasons, confirm the exact refund amount and timeline (or cancellation date) in writing before ending the chat.
Phase 4 reports per item: amount recovered or subscription canceled, refund method, stated ETA or effective date, and a running session total; one-time dollars kept separate from ongoing monthly savings.
When to use it
The user mentions Amazon returns, restocking fees, a refund that looked short, or a forgotten subscription (Britbox, Starz, Audible, and the like), even without the word "restocking" or "subscription."
Checking whether a past return was fully refunded, or whether Amazon is still holding or billing money across an account's history.
Disputing a specific fee, short refund, or subscription charge the user already knows about, with the case drafted and driven through live chat.
Auditing recurring Amazon charges to see what's still being paid for and whether it's still wanted.
Requires the Claude in Chrome browser extension connected and signed into the target Amazon account.
Not for: marketplace third-party disputes that need the A-to-z Guarantee process, bank chargebacks, or price-protection claims (an unvalidated stretch goal, off by default).
Best prompt
Use $amazon-returns-recovery to scan my Amazon order/return history and digital subscriptions for restocking fees, short refunds, and forgotten charges, report what you find, and after I confirm which ones to pursue, drive Amazon's live chat to get them waived, refunded, or canceled.
Related skills
This skill stands alone: discovery, confirmation, dispute chat, and reporting are covered end to end, including the validated Amazon chat click-path and popup workaround in the reference docs. It is the consumer-facing proof case for the same negotiation discipline the code and copy lanes apply elsewhere in the pack.
Install this skill
It ships inside the Suede Creator Skills pack, so one install brings the whole pack and this skill with it. Claude Code takes two commands the first time and one after that; Codex installs the same pack natively.